1. Data Controller
- Company name
- Groware Kft.
- Business address
- 1119 Budapest, Petzvál József utca 46-48., Hungary
- Tax number
- 13626415-2-43 (HU13626415)
- hello@groware.hu
Privacy Policy
This policy explains how we process personal data submitted through the website and technical log data, as well as the rights available to data subjects.
Effective: May 7, 2026
2. Purpose of this Policy
This Privacy Policy explains what personal data is processed during the operation of the website, for what purpose, on what legal basis, and for how long.
The website only processes personal data necessary for contacting us and technical data related to website operation.
3. Contact Forms
When filling out a contact or quotation request form on the website, we may process the following data:
- name,
- company name,
- email address,
- phone number,
- other information voluntarily provided in the message.
Purpose of data processing
- contact requests,
- quotation requests,
- consultation scheduling,
- handling customer inquiries.
Legal basis
The legal basis for processing is the data subject’s consent pursuant to Article 6(1)(a) of the GDPR.
Retention period
Personal data submitted through contact forms is stored for up to 12 months unless a business or contractual relationship is established.
4. Technical Data and Logging
During the operation of the website, the web server may automatically log technical data such as:
- IP address,
- browser type,
- operating system,
- visit date and time,
- visited pages.
This data is processed for security purposes and technical diagnostics.
Legal basis
The legal basis is the legitimate interest of the data controller pursuant to Article 6(1)(f) of the GDPR.
5. Cookies
The website may use cookies to ensure proper operation and improve user experience.
Cookies may include:
- technically necessary cookies,
- statistical cookies.
Users may manage or disable cookies in their browser settings.
6. Data Processors
For operating the website, the data controller uses the following infrastructure provider:
Hetzner Online GmbH
Address: Industriestr. 25, 91710 Gunzenhausen, Germany
Services used:
- virtual server (VPS) infrastructure,
- DNS services.
Application operation, configuration, maintenance, and data management are performed exclusively by the data controller.
7. Rights of Data Subjects
The website does not provide user registration, customer accounts, or a self-service data management interface. Personal data processing is limited to emails submitted through contact forms and related technical log data.
Accordingly, data subjects have the right to:
- request information about their personal data,
- request deletion of their personal data,
- withdraw their consent at any time.
Requests will be answered without undue delay and within 30 days at the latest.
8. Legal Remedies
Complaints may be lodged with the Hungarian National Authority for Data Protection and Freedom of Information:
National Authority for Data Protection and Freedom of Information
Address: 1055 Budapest, Falk Miksa utca 9-11., Hungary
Website: NAIH
Data subjects may also seek a judicial remedy before the competent court.
9. Data Security
The data controller implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, deletion, loss, or misuse.
10. Related documents
11. Amendments
The data controller reserves the right to amend this Privacy Policy at any time. The current version is always available on the website.